Skills
Areas of expertise.
Six connected capability areas, with the methods and tools behind them.
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Measurement and marketing analytics
Measurement strategy
- Measurement frameworks
- KPI definition
- Tracker design
- Composite KPIs
- Benchmarking
Effectiveness and attribution
- Marketing mix modeling (MMM)
Frameworks: Robyn · PyMC-Marketing
- Multi-touch attribution (MTA)
- Brand studies and lift measurement
Campaign and channel analysis
- Campaign performance analysis
- Cross-channel analysis
- Creative optimization
Experimentation
- Experimental design
- A/B testing
Frequentist and Bayesian approaches.
- Multivariate testing
Planning and scenarios
- Scenario analysis
- Impact modeling
Estimating potential business outcomes under explicit assumptions.
Research and customer understanding
Research design and sources
- Mixed methods research
- Survey research
Survey design, sampling and weighting.
- Syndicated research
Qualitative research
- In-depth interviews
- Focus groups
UX research
- Usability research
- Tree testing
- Card sorting
Choice and preference research
- Conjoint
- MaxDiff
Pricing research
- Van Westendorp
- Gabor-Granger
Customer segmentation
- Behavioral segmentation
- RFM modeling
- Survey-based segmentation
- Attitudinal segmentation
- Geographic segmentation
Digital and product analytics
Product and behavioral analysis
- Product analytics
- Customer journey analysis
- Pathing analysis
Search engine optimization (SEO)
- Keyword research
- On-page optimization
- Content strategy
- Schema markup
- Redirect mapping
Generative engine optimization (GEO)
- GEO measurement
Reporting and decision support
- Dashboarding and data visualization
- KPI reporting
Statistical modeling and data science
Inference and outcome modeling
- Hypothesis testing
- Linear regression
- Logistic regression
- Driver analysis
- Survival analysis
Bayesian modeling and simulation
- Bayesian modeling
- Bayesian hierarchical modeling
- Monte Carlo simulation
Predictive modeling
- Random forests
- Gradient boosting
- Propensity modeling
Clustering
- K-means
- HDBSCAN
- K-medoids
- Latent class analysis
Dimensionality reduction and factor models
- Factor analysis
- Principal component analysis (PCA)
Forecasting
- ARIMA
- SARIMAX
Frameworks: Prophet · Orbit
Text analytics
- Topic modeling
- Sentiment analysis
- Aspect-based sentiment analysis
AI and analytical development
AI-enabled workflows
- AI-augmented workflow design
- Agent orchestration
Analytical tools and pipelines
- Analytical tool development
Includes productization of analytical tools.
- Analytical pipelines
- Data collection and preparation
Leadership and collaboration
People leadership
- Global, multidisciplinary team leadership
- Coaching and talent development
Coaching, mentoring and team development.
Communication and collaboration
- Communicating complex ideas clearly
- Stakeholder alignment and influence
Supporting practice: workshop facilitation.
- Navigating difficult conversations
Practice development
- Capability strategy and practice development
Analytics capability building.
- Research operations
- Vendor management
- New business
Python
Data and numerical work
- pandas
- NumPy
Statistics and prediction
- statsmodels
- scikit-learn
Bayesian modeling
- PyMC
- ArviZ
Text and data collection
- Beautiful Soup
- spaCy
- VADER
- BERTopic
Visual and interactive work
- Matplotlib
- Dash
R
Data preparation
- dplyr
- tidyr
Visualization
- ggplot2
Statistics and modeling
- stats
- psych
- cluster
- RStan
- PerformanceAnalytics
SQL
Data platforms
- BigQuery
- Redshift
- Snowflake
Platforms and providers
Digital and product analytics
- Google Analytics
- Adobe Analytics
- Amplitude
Search and discovery
- Google Search Console
Experimentation platforms
- Optimizely
- VWO
Survey and research platforms
- Qualtrics
- Decipher
- Conjointly
- Displayr
UX research and recruitment
- UserTesting
- Optimal Workshop
- User Interviews
Syndicated research providers
- GWI
- MRI-Simmons
- YouGov
Other research providers
- Millward Brown
- DISQO
Reporting and visualization
- Tableau
- Looker Studio
- Power BI
- Domo
- Excel